- Are the authentic merchandises on your website?
- The real name brand fashion can only be bought from authorized dealers, our merchandises are non-authentic, but they have the high quality you should expect. All of our merchandises are made with original manufacturing facilities, authentic quality materials and professional craftsmanship. Each item we offered here is packed with original package, full tags, size, brand mark and so on, they are all the same as you buy from name brand stores in your country.
- Do you have a minimum order?
- Be a name brand fashion wholesaler, we would like to accept 10pcs as the minimum order quantity, among which no less than 5pcs each model, different color and sizes are allowed as long as they belong to the same model. To start business and eliminate the risk of fraud, we would like to decrease the minimum quantity to 5pcs each model. Your trial order would be appreciated!
- Do the prices shown include the shipping charge?
- The prices listed on Namebrandsfashions.Com are not including the shipping charge. After submitting your order, we will reply you a quotation that include the shipping charge within 24 hours. The shipping charge depends on the weight of your order and the rate of the destination country, which vary with different countries.
- Why I couldn't make the payment after I submitted the order at Namebrandsfashions.Com?
- We currently accept the payment transferred by Western Union, Moneygram and Bank Wire Transfer, which are generally considered to be a security manner for shopping online. After submitting your order, a quotation including the payment information will be emailed to you within 24 hours, please select one of them to make the payment to conclude your order.
- What is your shipping guarantee?
- We strongly recommend EMS (Worldwide Express Mail Service) for most international shipments, unless costumer prefers there own shipping method like TNT/UPS/FedEx. Our shipping takes only 5-7 days and is guaranteed, that means guaranteed through customs and guaranteed delivery to your door! We are not responsible for any import tax charged on your package; we ship all our products in a special way and marked with low value to avoid such charges. 99% of our customers receive their package without customs hassle. Furthermore, you don't need to worry about customs seizure or insurance because we guarantee delivery; we will reship once at our expense.
- Is there a problem with Customs if I order in bulk?
- As the matter of fact, we send the package with a low value, 99% of our customers can receive their purchase successfully. If you order in bulk, we are more willing to send your purchase separately in each package to different addresses you offered to avoid such issue and your purchase will be delivered in different date.
- What is your merchandise guarantee?
- We inspect all our merchandise in our warehouse, before we ship to you. Nothing is shipped out without quality control of your order. If any quality and shortage happened during transit are under our side, please inform us once you received them and we will make 100% compensation.
- When will you send my purchase and how long will it take to receive them?
- Once the full payment of your order is confirmed, your purchase will be collected and sent out within 2 working days, it takes 5-7 days to delivery generally. On rare occasions, we may have an unexpected delay on shipment, you will be notified immediately by E-mail.
- How can we protect the security of your personal information?
- Your personal information is protected by the password you set when you created an account at Namebrandsfashions.Com. Please keep this password confidential. No Customer Service Associate or any other representative of Namebrandsfashions.Com will ever ask you for your password. You can change it anytime by going to My Account.